The Store Room
FeeFo Feedback

The Store Room reviews

Feedback for The Store Room has been compiled from 84 customer reviews

Date Location Score Customer Comment

Self Storage Manchester

Service:++

Excellent customer service and good value for money. I am a returning customer.

Self Storage Leeds

Service:++

The staff were always helpful and polite, and nothing was too much for them service wise when you needed assistance or had a question

Self Storage Bradford

Service:+

did what they said they would do


On 27-May-2017 the supplier responded:
Hi Brian, it was a pleasure to speak to you on the phone a moment ago. You mentioned that you meant to rate our service higher in terms of the 'star rating' but inadvertently hit the '1 star button' (it's easily done!).

I'm really pleased that you had a good experience with us based on your comments in the review and our conversation, and when you receive this message by email it will give you an opportunity to update your star rating for our service by clicking the appropriate link below in this email to modify the star rating.

If you have any questions please don't hesitate to contact me (Dan) on 0161 789 4679.Thank you again.

Self Storage Manchester

Service:++

Excellent service, reasonably priced.


On 27-May-2017 the supplier responded:
Thank you very much for the excellent rating of our service Robin.

Self Storage Manchester

Service:++

Friendly, helpful staff


On 25-May-2017 the supplier responded:
Thank you very much for the positive feedback Christine - and thank you for using us!

Self Storage Manchester

Service:++

if ever you need a storage place that cares i would always recommend Dan at the store room manchester


On 25-May-2017 the supplier responded:
Thank you for the excellent rating of the service and for your wonderful comments Darrell - it really is appreciated!

Self Storage Manchester

Service:++

Excellent service, cannot recommend highly enough. Trusted them with my keys, fast responsive communication, stayed late to wait for my delivery men, all for a very competitive rate! Thank you!


On 25-May-2017 the supplier responded:
Thank you for the fantastic review Anna - we really appreciate you taking the time to leave your feedback! 

Self Storage Bradford

Service:++

Great place helpful staff, would use again.


On 25-May-2017 the supplier responded:
Thank you for the excellent rating and for the really positive comments - I will be sure to pass them on to Allen and Steven at the Bradford storage site.

Self Storage Leicester

Service:++

Fantastic service. Staff friendly and very helpful. Definitely recommend the Storeroom. Very reasonable prices.


On 25-May-2017 the supplier responded:
Thank you very much for the wonderful review Sue, we really appreciate it and that you for using us!

Self Storage Bradford

Service:+

Very Honest and Very Good Service.


On 08-May-2017 the supplier responded:
Thank you very much for the positive rating and comments Radek!

Self Storage Leicester

Service:++

The store room in Leicester is a secure, clean and professionally run storage facility. The staff are very friendly, accommodating and very knowledgeable. Due to a family death I was unable to move my belongings into the unit but with the help from The Store Room they recommended great help, everything was stored just as I would have done myself.

A big thank you to The Store Room for looking after my family belongings for 8 months...great rates too.


On 08-May-2017 the supplier responded:
Thank you so much for the detailed review and for the excellent rating, we're delighted that we were able to help.

Self Storage Bradford

Service:++

Excellent service. A really friendly team who answered any of my questions. Phoned them a couple of times just to clarify a few things and they were always happy to help. This was one thing in the moving process that did not stress me out! Will definitely use them again if needs be!


On 08-May-2017 the supplier responded:
Thank you for the great review and the 5-star rating Kadie - I'll be sure to pass on your comments to the team in Bradford!

Self Storage Preston

Service:++

Friendly staff!! Cant fault any of the service, was sorry to leave, but who knows we might be back!! Definitely would recommend 100% TOP SERVICE!


On 08-May-2017 the supplier responded:
Thank you for the wonderful comments and review - we really appreciate it! Of course you're welcome back should you need us again!

Self Storage Bradford

Service:++

very efficient and friendly chap who helped us a lot. nice clean place and we'll ordered. we we feel our stuff is secure there.


On 08-May-2017 the supplier responded:
Thank you for the great review Susan - security is our top priority so we're really glad you felt your things were secure with us. Thanks for taking the time to leave your feedback.

Self Storage Bradford

Service:++

This was so easy, so convenient and the staff were excellent! Really friendly and really helpful!


On 08-May-2017 the supplier responded:
Thank you for the 5-star rating of our service Shaun, we really appreciate it and I will be sure to pass on your positive review to the Bradford storage team.

Self Storage Manchester

Service:++

The staff at Storeroom were great- helpful, friendly, polite, knowledgeable, efficient. Would definitely usd The Storeroom again.


On 08-May-2017 the supplier responded:
Thank you very much for the excellent rating of our service and for taking the time to leave a review - we really appreciate it!

Self Storage Manchester

Service:++

Very friendly and helpful staff. They made it as easy as possible.


On 08-May-2017 the supplier responded:
Thank you very much for the excellent rating of the service and for using us! We're glad we were able to help out and make things easy for you!

Self Storage Manchester

Service:+

The staff at the front desk were very friendly and helpful. The storage was easy to access.


On 19-Mar-2017 the supplier responded:
Thank you very much for the positive feedback and rating of our service, we really appreciate it -  and of course thank you for using us!

Self Storage Manchester

Service:++

Excellent value for money. They also price match which was great as we were going to use a different company that was cheaper but the store room beat the price so we used them as they were a lot closer to us.
The staff were very friendly and really helpful.
Would recommend to anyone needing storage and will definitely use again if we need storage.
Thank you


On 19-Mar-2017 the supplier responded:
Thank you very much for the positive rating and for your comments about the staff and the value for money - we really appreciate you taking the time to leave your feedback and thank you for using us! 

Self Storage Bradford

Service:++

Staff were very helpful every thing went very easy . Very happy with cost .
If l find the need to store any thing again l would be very happy to use them again.


On 19-Mar-2017 the supplier responded:
Thank you for the positive review and for the 5-star rating David - we're glad we were able to make things easy and that you found the team at Bradford helpful - I will pass on your comments and they will be delighted to hear them I'm sure! Thanks for using us.

Self Storage Leeds

Service:++

Very quick sign up and lovely clean space very secure


On 19-Mar-2017 the supplier responded:
Thank you for taking the time to leave a review Kelly and thank you for the excellent rating - we really appreciate it!

Self Storage Manchester

Service:++

Extremely helpful


On 19-Mar-2017 the supplier responded:
Thank you very much Louise for the positive rating and for your kind comments - we really appreciate it!

Self Storage Bradford

Service:++

Outstanding members of staff who go that extra mile for customers , nothing phases these boys


On 16-Mar-2017 the supplier responded:
Thank you for the excellent rating of the service John, we really appreciate it and I will on your comments to the team in Bradford. Thanks for using us!

Self Storage Preston

Service:++

Great service and friendly staff


On 13-Mar-2017 the supplier responded:
Thank you for your excellent rating of our service Daryl and for your kind comments - we're glad you had a good stay.

Self Storage Leeds

Service:++

The staff are very helpful and understanding.


On 13-Mar-2017 the supplier responded:
Thank you very much for the great review Tony, we really appreciate it.

Self Storage Manchester

Service:++

Very nice and friendly


On 13-Mar-2017 the supplier responded:
Thank you very much for the excellent rating - we're glad you had a good experience!

Self Storage Manchester

Service:++

Great service, would like to say how it could be improved, but I cannot. Thanks Tracie.


On 13-Mar-2017 the supplier responded:
Thank you so much for the great comments Ben and for the excellent rating - I will pass this on to Tracey who will be delighted!

Self Storage Leeds

Service:++

Exactly what I needed, and the staff were always helpful.


On 10-Mar-2017 the supplier responded:
Thank you very much for the excellent rating of our service Clare and for the positive review of our staff - we really appreciate it!

Self Storage Leicester

Service:++

Very helpful staff, good security and facilities. I would recommend them.


On 10-Mar-2017 the supplier responded:
Thank you very much for the positive comments about our staff and facilities, and thank you for using us!

Self Storage Bradford

Service:++

Excellent service and support. Customer service is outstanding!


On 10-Mar-2017 the supplier responded:
Thank you very much for the positive comments about the service at the Bradford branch - I will be sure to pass them on to Allen and Steven at the facility! Thanks for using us.

Self Storage Preston

Service:++

Friendly efficient service consistently


On 10-Mar-2017 the supplier responded:
Thank you for the excellent rating and for taking the time to leave your feedback, we really appreciate it!

Self Storage Preston

Service:++

Moved house recently and made the decision to store with the Store Room in Preston and absolutely made the correct choice, right from the beginning Rain and Rachel were beyond helpful really going above my expectation. Would deffo reccomend Preston Store Room to others and both Rain and Rachel made the moving process easier with tips and advice, cannot thank them enough.


On 09-Mar-2017 the supplier responded:
Thank you so much for the great review Sean - I will be sure to pass this on to the team in Preston who will be delighted. We're glad we were able to help!

Self Storage Preston

Service:++

I have used the store room for my business for over 7 years and it meets my business needs and the staff are very welcoming and go beyond they duty.


On 09-Mar-2017 the supplier responded:
Thank you very much for the great feedback Nigel and for your custom over the last 7 years, it's much appreciated.

Self Storage Leicester

Service:++

The staff are very co-operative and helpful.


On 09-Mar-2017 the supplier responded:
Thank you very much for the great review and for your comments, I will be sure to pass this on to the team in Leicester who I'm sure will be delighted to hear them.

Self Storage Rotherham

Service:++

I needed to enquire about some storage, and I didn't know where to start. I found The Store Room online and looked around theit website, and I then recieved a call from Stephen whom was very friendly, and talked me through pricing, storage space, and worked out how much space I'd need with my belongings I listed. Very effcient! I decided to view their facilities and Joe took me round shown me the rooms, as soon as I agreed my contract was set and in place ready for me to move in. I'd looked at several storage facilities and none were near the friendliness of the staff, great pricing and security of my belongings. Thanks Stephen & Joe!


On 09-Mar-2017 the supplier responded:
Thank you so much for the detailed feedback Erika and for the excellent review. I will pass the review on to Stephen and Joe who will be delighted!  

Self Storage Bradford

Service:++

Excellent service from the guys here. Always go the extra mile. Steven is an asset to the company, knows his stuff and is always happy to help when he can and treats all customers professionally yet very friendly indeed! Clean, safe and decent storage. No damp issues here's like some of the others in Bradford without mentioning names! Been with them for nearly a year now and will be ongoing for the near future. Thanks guys!


On 09-Mar-2017 the supplier responded:
Thank you so much for the great review and for the excellent comments Zain, we really appreciate it and thank you for your business!

Self Storage Leicester

Service:++

Very helpful staff, and clean easy access facility.


On 09-Mar-2017 the supplier responded:
Thank you very much for the excellent review Paul, we really appreciate it!

Self Storage Preston

Service:++

Competitive rates and very helpful staff.
I have 2 stores in Preston branch and visit them regularly.
Clean, tidy and Always a friendly face there to say hello.


On 09-Mar-2017 the supplier responded:
Thank you very much for the positive comments Martin, and for the excellent rating.

Self Storage Leicester

Service:+

Very polite, courteous, experienced and meticulous with well-trained staff. Can't fault them at all. Just need to improve on lighting aspect as the lights go off even when one is accessing their unit and you have to go near the PIR's to re-start the lights time and again which can be very irritating.


On 09-Mar-2017 the supplier responded:
Thank you very much for the great comments about the team in Leicester and for the positive rating. In regards to the automatic lights, we are always looking to make the on-site experience as efficient and easy as possible for our customers when they are using us. We will certainly take a look at the specific issue you mention and please accept our apologies for any inconvenience caused. Once again thank you for taking the time to leave your feedback.

Self Storage Leeds

Service:++

The place is great and the staff couldn't be more helpful. Don't ask about the lift though, an A-level project gone bad.


On 09-Mar-2017 the supplier responded:
Thank you very much for the excellent rating Andy and for your comments about the staff, they will be delighted to hear these. In terms of the lift, please accept our apologies for the issues that you experienced, the contractor should now have fixed the issues that needed addressing. Once again, thank you for taking the time to leave your feedback.

Self Storage Preston

Service:++

very helpful staff ,Rain and Rachael really smoothed the way and advised me on the best deal for my storage requirements, and I am very pleased to be able to thank them !


On 09-Mar-2017 the supplier responded:
Thank you for the excellent rating of the service Phil, and for your comments about Rain and Rachel at the Preston storage facility.

Self Storage Preston

Service:++

We have used the storeroom for a few years and found the staff to be friendly helpful and will do anything they possibly can to help.

Rain and Rachel at the storeroom in Preston have always been extremely helpful. Nothing is too much trouble and they are always keen to help in any way they can. I would have no hesitation in recommending the storeroom to anyone.

The storage unit I have allows 24 hour access which is ideal for my needs and I always feel that my equipment is secure. I am very happy with the service provided by the storeroom.


On 09-Mar-2017 the supplier responded:
Thank you very much for the positive feedback and for the excellent rating - we really appreciate you taking the time to leave your comments.

Self Storage Preston

Service:++

Consistent Excellent Service, always accommodating with a rare can do attitude towards customer satisfaction. The 2 ladies at the Preston Store room are called Rain & Rachel and they have always gone the extra mile to help our business needs. Having used similar facilities around the country i would not go anywhere other than the Store Room. One happy customer.


On 09-Mar-2017 the supplier responded:
We love the picture Paul! Thank you very much for using us for all these years and for taking the time to leave such positive feedback for our team of Rain and Rachel. Feedback like this really makes our day!

Self Storage Preston

Service:++

All the staff are friendly, efficient and nothing is too much trouble, which is why I used The Store room again.


On 09-Mar-2017 the supplier responded:
Thank you for taking the time to leave your feedback and for the excellent rating - we really appreciate it - and thank you for using us!

Self Storage Leeds

Service:++

Great service with such friendly helpful staff. Genuinely the best storage facility I have used to date. Security was essential for me in making a choice for storage and they do deliver on this which I am happy with.

It's clean with great security and plenty of car parking space too.

Great company with staff that show exactly what good customer service should be. Really polite and friendly. A happy customer!!


On 09-Mar-2017 the supplier responded:
Thank you for your positive rating and for the excellent review of our service - we really appreciate it and thank you for using us!

Self Storage Manchester

Service:++

Always have excellent service from the helpful staff at The Store Room, Manchester.


On 09-Mar-2017 the supplier responded:
Thank you very much for the excellent feedback Peter and for taking the time to leave a review - and thank you also for using us!

Self Storage Rotherham

Service:++

Excellent, always very helpful, it made a stressful time a lot easier. I wouldn't hesitate to use them again and have recommended them to friends.


On 09-Mar-2017 the supplier responded:
Thank you for the wonderful review Nichola, we really appreciate it and thank you for using us!

Self Storage Rotherham

Service:++

Happy


On 09-Mar-2017 the supplier responded:
Thank you very much Terry for the excellent rating and we're glad to hear that you are happy!

Self Storage Preston

Service:++

Very helpful staff good dry unit always there to help


On 09-Mar-2017 the supplier responded:
Thank you for the excellent rating Leonard and for taking the time to leave such positive feedback - we really appreciate it!

Self Storage Leeds

Service:++

Excellent service from Richard and Rachel.


On 09-Mar-2017 the supplier responded:
Thank you for the great comments about Richard and Rachael at the Leeds site - I will be sure to pass this on and thank you for taking the time to leave your feedback!