The Store Room
FeeFo Feedback

The Store Room reviews

Feedback for The Store Room has been compiled from 78 customer reviews

Date Location Score Customer Comment

Self Storage Leicester

Service:++

It's a very clean and well kept Unites , the staff are very help full. Plus have a large Car Park, plus it is reasonablly priced

Thank you

Self Storage Rotherham

Service:++

Really excellent service, they made the process of hiring a storage unit easy, knowledgeable staff who answered all our questions and explained everything in clear to understand language. We would definitely use the company again!!


On 31-Jul-2017 the supplier responded:
Thank you for the great review Martin, we really appreciate it!

Self Storage Leeds

Service:++

The staff were very helpfull withh all problems.


On 31-Jul-2017 the supplier responded:
Thank you for the excellent rating and for your positive comments about our team Peter, I'll be sure to pass this on.

Self Storage Bradford

Service:++

Very helpful, much easier than I ever thought


On 31-Jul-2017 the supplier responded:
We always aim to make things as easy as possible for our customers so we're glad you were happy with how things went - thanks for the 5-star rating and for taking the time to leave your feedback!

Self Storage Manchester

Service:++

Easy to arrange units, the staff are so friendly and always happy to help.
Great service and facility.


On 31-Jul-2017 the supplier responded:
Thank you for these wonderful comments Michael, I'll be sure to pass these on to the storage team at the Manchester branch who will be delighted to hear this!

Self Storage Bradford

Service:++

Very professional staff , very helpful. Sent me emails of bank holidays opening hour very helpful


On 31-Jul-2017 the supplier responded:
Thank you for the excellent rating of our service - we really appreciate it and thank you for using us!

Self Storage Preston

Service:+

Friendly and helpful


On 31-Jul-2017 the supplier responded:
Thank you for the positive comments and rating Robert - we really appreciate it.

Self Storage Leeds

Service:++

Very good service and helpful rachel was so helpful nothing was too much trouble great service would recommend


On 31-Jul-2017 the supplier responded:
Thank you for the great comments and for the 5-star rating of our service - I will also be sure to pass this on to Rachel at the Leeds storage facility who will be delighted to hear this!

Self Storage Manchester

Service:++

Would use again. Local, reasonable costings, ease of use and always in contact via email or phone with any issues or information.


On 31-Jul-2017 the supplier responded:
Thank you very much for the positive comments Phil, we really appreciate you taking the time, and thank you for using us!

Self Storage Preston

Service:++

very secure unit with amazing friendly, professional staff who were always pleasant and helpful. We have used this facility for 3 years and were very satisfied with all levels of service.


On 25-Jul-2017 the supplier responded:
Thank you very much for the excellent review and for your positive comments about our team - I'll be sure to pass these on!

Self Storage Bradford

Service:++

Friendly professional staff. Always there to help as/if and when needed. Would definitely use again.


On 25-Jul-2017 the supplier responded:
Thank you very much for your positive comments Andrew, and thank you for using us!

Self Storage Bradford

Service:++

Attentive,correct!


On 25-Jul-2017 the supplier responded:
Thank you very much for the positive review and for taking the time to leave your comments - it really is appreciated!

Self Storage Preston

Service:++

I would like to complement the staff at Preston, all were very friendly and helpful. The locker itself was ideal for us and we never had any problems accessing it.


On 25-Jul-2017 the supplier responded:
Our team at the Preston site will be delighted with these comments - thanks for taking the time to leave your feedback and for using us.

Self Storage Leicester

Service:++

Trustworthy, easy to access when needed


On 25-Jul-2017 the supplier responded:
Thank you for the excellent rating of the service and for your positive comments, I'll be sure to pass these on to the team in Leicester.

Self Storage Bradford

Service:++

Great knowledgeable staff, very polite and helpful.


On 25-Jul-2017 the supplier responded:
Thank you so much for the excellent rating and for your comments about our Bradford storage team - we really appreciate it.

Self Storage Leeds

Service:+

Richard is such a lovely gentle man. He's customer service is amazing!!


On 25-Jul-2017 the supplier responded:
Thank you very much for the positive review and I will be sure to pass on your comments to Richard at the Leeds branch who will be delighted to hear this!

Self Storage Bradford

Service:++

For the many years that I had a unit with your company I would like to commend Alan at Bradford on providing the very best and exceptional customer experience. An asset to your business portraying professionalism and integrity.


On 03-Jul-2017 the supplier responded:
Thank you very much for the wonderful review Richard, I will be sure to pass this on to Allen and the team at the Bradford storage facility.

Self Storage Bradford

Service:++

Very good and friendly service. Everything was explained to us, and we found it easy to use the storage.


On 03-Jul-2017 the supplier responded:
Thank you very much for the positive review and for the comments - and thanks for using us!

Self Storage Manchester

Service:++

Good.


On 03-Jul-2017 the supplier responded:
Thank you very much for the excellent rating of our service - we really appreciate it!

Self Storage Manchester

Service:++

Excellent customer service and good value for money. I am a returning customer.


On 29-Jun-2017 the supplier responded:
Thank you very much for the kind comments and the excellent rating Anne-Marie - and thank you for using us!

Self Storage Leeds

Service:++

The staff were always helpful and polite, and nothing was too much for them service wise when you needed assistance or had a question


On 29-Jun-2017 the supplier responded:
Thank you for your positive comments and for the excellent rating - we really appreciate it, and thanks for using us!

Self Storage Bradford

Service:+

did what they said they would do


On 27-May-2017 the supplier responded:
Hi Brian, it was a pleasure to speak to you on the phone a moment ago. You mentioned that you meant to rate our service higher in terms of the 'star rating' but inadvertently hit the '1 star button' (it's easily done!).

I'm really pleased that you had a good experience with us based on your comments in the review and our conversation, and when you receive this message by email it will give you an opportunity to update your star rating for our service by clicking the appropriate link below in this email to modify the star rating.

If you have any questions please don't hesitate to contact me (Dan) on 0161 789 4679.Thank you again.

Self Storage Manchester

Service:++

Excellent service, reasonably priced.


On 27-May-2017 the supplier responded:
Thank you very much for the excellent rating of our service Robin.

Self Storage Manchester

Service:++

Friendly, helpful staff


On 25-May-2017 the supplier responded:
Thank you very much for the positive feedback Christine - and thank you for using us!

Self Storage Manchester

Service:++

if ever you need a storage place that cares i would always recommend Dan at the store room manchester


On 25-May-2017 the supplier responded:
Thank you for the excellent rating of the service and for your wonderful comments Darrell - it really is appreciated!

Self Storage Manchester

Service:++

Excellent service, cannot recommend highly enough. Trusted them with my keys, fast responsive communication, stayed late to wait for my delivery men, all for a very competitive rate! Thank you!


On 25-May-2017 the supplier responded:
Thank you for the fantastic review Anna - we really appreciate you taking the time to leave your feedback! 

Self Storage Bradford

Service:++

Great place helpful staff, would use again.


On 25-May-2017 the supplier responded:
Thank you for the excellent rating and for the really positive comments - I will be sure to pass them on to Allen and Steven at the Bradford storage site.

Self Storage Leicester

Service:++

Fantastic service. Staff friendly and very helpful. Definitely recommend the Storeroom. Very reasonable prices.


On 25-May-2017 the supplier responded:
Thank you very much for the wonderful review Sue, we really appreciate it and that you for using us!

Self Storage Bradford

Service:+

Very Honest and Very Good Service.


On 08-May-2017 the supplier responded:
Thank you very much for the positive rating and comments Radek!

Self Storage Leicester

Service:++

The store room in Leicester is a secure, clean and professionally run storage facility. The staff are very friendly, accommodating and very knowledgeable. Due to a family death I was unable to move my belongings into the unit but with the help from The Store Room they recommended great help, everything was stored just as I would have done myself.

A big thank you to The Store Room for looking after my family belongings for 8 months...great rates too.


On 08-May-2017 the supplier responded:
Thank you so much for the detailed review and for the excellent rating, we're delighted that we were able to help.

Self Storage Bradford

Service:++

Excellent service. A really friendly team who answered any of my questions. Phoned them a couple of times just to clarify a few things and they were always happy to help. This was one thing in the moving process that did not stress me out! Will definitely use them again if needs be!


On 08-May-2017 the supplier responded:
Thank you for the great review and the 5-star rating Kadie - I'll be sure to pass on your comments to the team in Bradford!

Self Storage Preston

Service:++

Friendly staff!! Cant fault any of the service, was sorry to leave, but who knows we might be back!! Definitely would recommend 100% TOP SERVICE!


On 08-May-2017 the supplier responded:
Thank you for the wonderful comments and review - we really appreciate it! Of course you're welcome back should you need us again!

Self Storage Bradford

Service:++

very efficient and friendly chap who helped us a lot. nice clean place and we'll ordered. we we feel our stuff is secure there.


On 08-May-2017 the supplier responded:
Thank you for the great review Susan - security is our top priority so we're really glad you felt your things were secure with us. Thanks for taking the time to leave your feedback.

Self Storage Bradford

Service:++

This was so easy, so convenient and the staff were excellent! Really friendly and really helpful!


On 08-May-2017 the supplier responded:
Thank you for the 5-star rating of our service Shaun, we really appreciate it and I will be sure to pass on your positive review to the Bradford storage team.

Self Storage Manchester

Service:++

The staff at Storeroom were great- helpful, friendly, polite, knowledgeable, efficient. Would definitely usd The Storeroom again.


On 08-May-2017 the supplier responded:
Thank you very much for the excellent rating of our service and for taking the time to leave a review - we really appreciate it!

Self Storage Manchester

Service:++

Very friendly and helpful staff. They made it as easy as possible.


On 08-May-2017 the supplier responded:
Thank you very much for the excellent rating of the service and for using us! We're glad we were able to help out and make things easy for you!

Self Storage Manchester

Service:+

The staff at the front desk were very friendly and helpful. The storage was easy to access.


On 19-Mar-2017 the supplier responded:
Thank you very much for the positive feedback and rating of our service, we really appreciate it -  and of course thank you for using us!

Self Storage Manchester

Service:++

Excellent value for money. They also price match which was great as we were going to use a different company that was cheaper but the store room beat the price so we used them as they were a lot closer to us.
The staff were very friendly and really helpful.
Would recommend to anyone needing storage and will definitely use again if we need storage.
Thank you


On 19-Mar-2017 the supplier responded:
Thank you very much for the positive rating and for your comments about the staff and the value for money - we really appreciate you taking the time to leave your feedback and thank you for using us! 

Self Storage Bradford

Service:++

Staff were very helpful every thing went very easy . Very happy with cost .
If l find the need to store any thing again l would be very happy to use them again.


On 19-Mar-2017 the supplier responded:
Thank you for the positive review and for the 5-star rating David - we're glad we were able to make things easy and that you found the team at Bradford helpful - I will pass on your comments and they will be delighted to hear them I'm sure! Thanks for using us.

Self Storage Leeds

Service:++

Very quick sign up and lovely clean space very secure


On 19-Mar-2017 the supplier responded:
Thank you for taking the time to leave a review Kelly and thank you for the excellent rating - we really appreciate it!

Self Storage Manchester

Service:++

Extremely helpful


On 19-Mar-2017 the supplier responded:
Thank you very much Louise for the positive rating and for your kind comments - we really appreciate it!

Self Storage Bradford

Service:++

Outstanding members of staff who go that extra mile for customers , nothing phases these boys


On 16-Mar-2017 the supplier responded:
Thank you for the excellent rating of the service John, we really appreciate it and I will on your comments to the team in Bradford. Thanks for using us!

Self Storage Preston

Service:++

Great service and friendly staff


On 13-Mar-2017 the supplier responded:
Thank you for your excellent rating of our service Daryl and for your kind comments - we're glad you had a good stay.

Self Storage Leeds

Service:++

The staff are very helpful and understanding.


On 13-Mar-2017 the supplier responded:
Thank you very much for the great review Tony, we really appreciate it.

Self Storage Manchester

Service:++

Very nice and friendly


On 13-Mar-2017 the supplier responded:
Thank you very much for the excellent rating - we're glad you had a good experience!

Self Storage Manchester

Service:++

Great service, would like to say how it could be improved, but I cannot. Thanks Tracie.


On 13-Mar-2017 the supplier responded:
Thank you so much for the great comments Ben and for the excellent rating - I will pass this on to Tracey who will be delighted!

Self Storage Leeds

Service:++

Exactly what I needed, and the staff were always helpful.


On 10-Mar-2017 the supplier responded:
Thank you very much for the excellent rating of our service Clare and for the positive review of our staff - we really appreciate it!

Self Storage Leicester

Service:++

Very helpful staff, good security and facilities. I would recommend them.


On 10-Mar-2017 the supplier responded:
Thank you very much for the positive comments about our staff and facilities, and thank you for using us!

Self Storage Bradford

Service:++

Excellent service and support. Customer service is outstanding!


On 10-Mar-2017 the supplier responded:
Thank you very much for the positive comments about the service at the Bradford branch - I will be sure to pass them on to Allen and Steven at the facility! Thanks for using us.

Self Storage Preston

Service:++

Friendly efficient service consistently


On 10-Mar-2017 the supplier responded:
Thank you for the excellent rating and for taking the time to leave your feedback, we really appreciate it!