The Store Room is delighted to announce that we have won the 2021 Feefo Platinum Trusted Service award, which is an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by real customers!
Created by Feefo, the ‘Platinum Trusted Service’ level is only awarded to businesses that use the Feefo platform to collect genuine reviews and insights. Businesses who meet the high standard, based on the number of reviews they have collected and their average rating, receive the award. A highly valued badge of approval, this accreditation remains unique, as it is based purely on interactions with real customers. As all reviews are verified as genuine, the accreditation is a true reflection of a business’s commitment to outstanding service.
Feefo gives Platinum Trusted Service awards to businesses that have achieved the Feefo Gold standard for three consecutive years or more. The Feefo Gold Trusted Service award recognises organisations that have collected at least 50 Feefo reviews in a year and have achieved a service rating of at least 4.5. And we’re delighted that The Store Room’s self storage teams have once again achieved this sought-after accreditation!
Dan Beer, based at The Store Room’s Salford self storage site, commented: “We’re very excited to receive this award from Feefo because it’s based on the feedback of real customers, who are the most important judges of all. It recognises how hard we work to give all our customers the best possible experience, even in a year as tough as 2020. Everyone at The Store Room is fully committed to the highest quality of service, so it’s important for us to listen, understand and respond to all our customers. The beauty of Feefo is that it enables us to consistently improve, so we’re looking forward to another successful year of giving great service!”